
FAQ
How long will it take to receive my order?
How long will it take to receive my order?
Here are our estimated delivery times:
• Handling time: 1–2 business days
• Transit time: 6–8 business days
• Estimated delivery time: 7–10 business days
For more details, please refer to our Shipping Policy.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offerfree shipping on all orders within the United States.For more information, please check ourShipping Policy.
Where is LumeRoutine located?
Where is LumeRoutine located?
LumeRoutine is aU.S.-based brand, operating from Wyoming. We offer a curated selection of high-quality products with shipping availableexclusively within the United States.
What if I receive a defective product?
What if I receive a defective product?
If you receive a defective item, we will replace it at no cost. Please contact us and return the item within30 days.For more information, see ourReturn Policy.
Can I cancel my order after it’s placed?
Can I cancel my order after it’s placed?
Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact our support team as soon as possible.
30-Day Money Back Guarantee
We offer a 30-day return window on all purchases. If your order doesn’t meet your expectations for any reason, you’re welcome to send it back within this period. Our goal is to make the return process as simple and stress-free as possible.